Memory and conversations

cherry keeps two different things. Conversations are the threads you have had, kept so you can go back to them. Memory is a short list of facts cherry reads at the start of every conversation, so you do not have to explain your business each time.

Conversations

Every conversation is a thread. A new thread starts when you press new chat at the top of the pane, when you press the plus in the thread list, or when you ask a question from the overview. cherry names a thread after its first exchange, in a few lowercase words, and you can rename it.

Your threads are yours. Nobody else in your workspace can open them in the console, admins and owners included. cherry itself only searches your own.

Find your threads

Open the thread list with the history button in the pane's header, or use the list down the left of cherry chat.

• Find a thread searches titles and the latest message of each thread.
• Pinned threads sit at the top, then the rest, most recent first.
• The … menu on a thread (Thread options) offers rename, pin or unpin, archive or restore, and delete.
• show archived lists threads you have put away. Archiving hides a thread from the list. It does not delete it.

When you reload the console or open it on another page, it reopens the thread you were last in on that browser.

Delete a conversation

delete removes the thread and every message in it for good. cherry asks you to confirm first. Confirmed changes that cherry made are not undone by deleting the thread, because the change is in your workspace, not in the conversation.

How long conversations are kept

Your chat history, including your questions, the answers and the rows behind each answer, is kept until you delete the conversation or close your workspace. It belongs to your workspace and is never used for training. See privacy.

What cherry reads from a thread

cherry reads the most recent 24 messages of the thread when it answers, not the whole of a long one. When you change topic, start a new chat. If you need something from an old thread, tell cherry what it was: it can search your earlier conversations by what was said ("the view we built last week", "that debtors question") and bring back the matching messages.

Memory

cherry keeps a fact for later conversations when you tell it something durable about your business or how you like to work: "our financial year starts in July", "revenue means net of GST", "show me tables, not charts". You will see a step called remembering when it does. You can also say "remember that…" yourself, or add a line by hand.

Three things cherry is told not to keep: a secret, a number it fetched from your data, and a guess. Never type a password or token into a conversation.

Two scopes

• The workspace. Shared with everyone in the workspace, and read into everyone's conversations.
• Just me. Read only into your own conversations, and visible only to you.

Only owners and admins can add to or remove the workspace's memory, because it is read into everyone's conversations, theirs included. Everyone else keeps personal notes. When cherry is asked to remember something for the workspace by someone else, it keeps it as their own note.

See, add and remove memory

Under Settings · cherry, the panel cherry · memory lists what cherry remembers. Each line shows whether it is yours or the workspace's, who added it and when.

• To add one, type it under Remember that, choose the workspace or just me under For, and press Remember.
• To remove one, press the bin beside it (Forget).

A memory is one sentence of up to 500 characters, and a workspace can hold up to 200 in all, personal ones included. Every memory is read into every conversation, so a wrong or out-of-date line affects every answer until you remove it. Keep the list short and correct.