Editions

There are three editions. Basic and Standard run on the same platform and meter storage and compute at the same rates. Enterprise runs on a plane of its own, with its own rates. What changes as you move up is the platform fee, how much room you have, and which features are included.

Prices are in Australian dollars. The pricing page always shows the current rates.

What every edition includes

The core product is the same on all three, and a trial includes it too:

• the warehouse and its connections, with every connector;
• the explorer, modelling and its schedules;
• the semantic fluid;
• reports and their deliveries;
• cherry, sanda's own agent;
• MCP and agents: the MCP endpoint, the assistants you connect to it, and the Agents page that shows what they do, with every action recorded and approvable (see MCP);
• the OData feed, which Excel, Power BI and Power Query read;
• compute that scales to zero when idle;
• no charge per seat, report, schedule or connector;
• free answers to faults and billing questions.

What the higher editions add

• sanda search (Standard and Enterprise). Vector and full-text search over the text in your own tables. Standard holds a set number of services and a set table size, shown above. Enterprise has no limit on either. See sanda search.
• Push to Salesforce (Standard and Enterprise). sanda's numbers written into fields on your Salesforce records, sending only what changed. Standard holds 1, and Enterprise has no limit. The console lists Push, in the navigation and under Settings · Plan & budget, once it is switched on for your console. See Push.
• Faster analytics and high availability (Enterprise). Enterprise warehouses run analytical queries up to 10 times faster, using an in-memory columnar engine over the tables you already have, with no change to your SQL or your reports. They carry a 99.99% uptime SLA that includes maintenance windows, read replicas that keep reports and dashboards fast while data loads, and continuous backup with point-in-time recovery.
• Support included (Enterprise). How-to questions and hands-on help with your own setup, at no extra charge. On Basic and Standard, that help is billed by the hour at A$150. Faults and billing questions are free on every edition.
• More room. More warehouses and more storage in each as you go up, and on Enterprise more concurrent queries and longer queries. The table shows each figure and Limits explains what happens at one.

When your edition lacks a feature

sanda refuses the request where the work happens, not only where the button is. A feature your edition does not include is unavailable however you reach it:

• In the console, Vector search and Push stay in the left navigation, tagged with the edition that includes them. Their pages read "This isn't included in your edition", say which editions have the feature, and offer Choose your edition and Compare editions. The controls are not drawn, because none of them would work.
• Over MCP, the search tools are refused on an edition without sanda search, with the same sentence.
• In cherry, the search tools are not offered, and cherry's context carries no search services.
• In the background, sanda does not queue or run search builds, and does not run pushes.

The refusal names the editions that include the feature and tells you where an owner or admin changes edition: Settings · Plan & budget.

If you move to a lower edition, you keep what you built. Search services stay where they are and stop answering, so moving back up is immediate. Pushes stay too: the oldest keep running, up to the new edition's count, and the rest wait until you move back or remove one. On Basic none runs. See Push. The new edition's limits apply to every warehouse as soon as the move is made, and any limit you set on a warehouse is capped at the new edition's numbers.

Move between Basic and Standard

Basic and Standard share a platform and every metered rate, so an owner or admin moves between them straight from the console.

How the month is billed:

• Moving up to Standard bills Standard's fee, A$50, for the whole month you moved in.
• Moving down to Basic bills Basic's fee, A$20, from the next month. The month you moved in is still billed as Standard.

A move to Basic is refused while the workspace holds more than Basic does: more than 1 warehouse, or a warehouse holding more than 10 GB. The message names what to delete or trim first. Search services and pushes do not block the move. Search services keep their indexes and stop answering, and pushes keep their definitions and stop running, until you move back.

Ask for another edition

Some changes are an arrangement with sanda rather than a setting, so a person at sanda makes them and the console is how you ask:

• leaving a trial for a paid edition;
• moving to or from Enterprise;
• any move when your workspace's platform fee was agreed with sanda, so the agreement can move with it.

On a trial, the request moves you to a paid edition and lifts a credit freeze. See Free trial.

To see what a month could cost before you ask, use the estimator on the pricing page. It chooses the cheapest edition that can hold your data.